Policy Statement
Isuikwuato Local Government Area is committed to protecting the privacy of individuals and ensuring that personal information collected through its programmes, services, and digital platforms is processed lawfully, securely, and responsibly.
The Council recognizes that the trust of residents is fundamental to effective governance and is committed to maintaining the confidentiality, integrity, and security of personal data entrusted to the Local Government.
Background
As the Local Government expands its digital services, increasing amounts of personal information are collected to facilitate efficient service delivery. These include applications for Certificates of Local Government of Origin, Street Naming Applications, Registration of Organizations and Associations, newsletter subscriptions, public enquiries, and other administrative services.
This policy establishes the principles governing the collection, use, storage, disclosure, and protection of personal information processed by Isuikwuato Local Government Area.
Policy Objectives
This policy seeks to:
- Protect the privacy and personal information of residents and stakeholders.
- Promote responsible collection and processing of personal data.
- Strengthen public confidence in the Local Government’s digital services.
- Prevent unauthorized access, misuse, alteration, or disclosure of personal information.
- Promote transparency in the handling of personal data.
- Ensure compliance with applicable data protection laws and regulations.
Guiding Principles
The implementation of this policy shall be guided by the following principles:
Lawfulness Personal information shall be collected and processed only for legitimate governmental purposes.
Transparency Individuals shall be informed of why their information is being collected and how it will be used.
Data Minimization Only information that is necessary for delivering a specific service shall be collected.
Accuracy Reasonable efforts shall be made to ensure that personal information is accurate and up to date.
Security Appropriate technical and administrative measures shall be implemented to protect personal information against unauthorized access, loss, theft, alteration, or disclosure.
Confidentiality Personal information shall be accessed only by authorized personnel performing official duties.
Current Initiatives
In support of this policy, Isuikwuato Local Government Area is:
- Developing a secure Digital Service Delivery Platform in partnership with ICK Optimum Services.
- Implementing secure digital processing for Certificates of Local Government of Origin.
- Digitizing Street Naming Applications and the Registration of Organizations and Associations.
- Strengthening website security and online service protection.
- Promoting secure electronic records management and responsible data handling.
Information We Collect
The Local Government may collect information including:
- Names and contact details.
- Residential and community information.
- Identification details required for official services.
- Information submitted through online forms.
- Correspondence and enquiries.
- Service application records.
Information shall be collected only where necessary to deliver a legitimate public service.
Implementation Framework
The Local Government shall:
- Maintain secure systems for storing and processing personal information.
- Restrict access to personal data to authorized personnel.
- Provide staff training on responsible data handling.
- Periodically review security measures and privacy practices.
- Respond appropriately to any incidents affecting the security of personal information.
